Our office is open normal hours, if possible please phone between 8.30am to 5.00pm or fill in a web enquiry form for us where possible to help with your service enquiry or booking an item pickup/drop off, as we currently have limited admin staff.
SERVICE & INSTALLATIONS
in the Waikato
Before buying NEW look at SAVing MONEY REPAIRING YOUR FAULTY ELECTRONIC ITEMS AND AT THE SAME TIME SAVE LANDFILL
WE BRING YOUR TECHNOLOGY BACK TO LIFE!
LCD/OLED, Plasma, CRT TV
Audio/Hi End Audio
Audio - Record players
Home Theatre Systems
Valve Audio Repairs
Other Small items
Circuit Board fault diagnoses,repair & component replacement.
Authorized for Insurance Assessment & estimates
Cash Customer out of warranty repairs
Appliance Safety Testing
Home Theater Installations
TV Installations NEW/USED/Wall mounted
Items for Sale - Check out our online shop
Assessment Fees & Onsite Costs
Payable when booked in
New pricing as of 1 October 2018
FOR ITEMS OUT OF WARRANTY
For all out of warranty repairs when you bring your item in for repair we charge the assessment fee which is payable at the time of booking in, this allows us to spend the time diagnosing the fault with your item & working out the costs to repair it, this also includes the time taken to look up service manuals & inquire about parts costs.
We will then contact you usually within three to five days depending on workload with the estimated cost to complete the repair & you can decide if you would like to accept the estimate or decline the estimate, the assessment fee will become part of the repair cost, (like a deposit)
When your item is delivered you would pay any balance owing above your assessment fee at that time including any pickup/delivery fee charged, usually if we are including pickup/delivery we would require the assessment fee & half pickup paid when we pickup your item, then we would charge the remaining amount on delivery after repair.
If you do not wish to proceed or we find that the repair is uneconomical or parts are not available that are required for a successful repair, we will keep the assessment fee to cover our costs of looking at your item.
We will also require any pickup fee to be paid even if not proceeding with repair. The assessment fee & pickup/delivery are still payable by the customer unless we get written authorization from the manufacturer or the retailer should the customer like to try & claim under warranty even though the warranty has expired.
FOR ITEMS UNDER WARRANTY WITH NO FAULT FOUND
For items that are booked in under warranty, if we are unable to fault at time of service we are unable to charge the manufacturer. The assessment fee & any pickup/delivery/extra mileage needs to be paid by the customer unless we receive written authorization from the manufacturer or retailer they will be covering all charges including the original assessment fee regardless
For over 50 years now, TISCO has been a household name in New Zealand, known for providing installation and repair services for electronic appliances.
Tisco Waikato 2005 LTD electronic servicing is the leading Television & Hi End Audio authorized electronics repair experts in the Waikato.
We have the expertise to meet all of your electronic expectations, whether its servicing, installation, maintenance, warranty or non warranty repairs for all the major brands. We also assess repairs for all insurance companies & can provide a quick & professional estimate.
We cover repairs from LCD/LED, Plasma, Projection & older TV repairs, computer Monitors, cameras, home theatre, CD/DVD players, Amplifiers including high end audio repairs, microwave ovens. Some other electronic items including some business products.
We carry out safety testing & tagging on most electronic items than can be tested.
We can install your new or existing home theatre setup in your home correctly & professionally & explain how to use it all.
We can arrange to have your aerial/satellite system installed or repaired. Contact us for a professional service here.
Business Opening Hours 2020
Monday: 8.30am to 5.00pm
Tuesday: 8.30am to 5.00pm
Wednesday: 8.30am to 5.00pm
Thursday: *8.30am to 7.00pm*
Friday: 8.30am to 5.00pm
Saturday: By appointment only
*Currently only open till 5pm
during Alert Level two*
Tisco Waikato 2005 LTD
The Techhub Building
89 Church Road
PO Box 20316
Phone 07 8473041